Great Valley IT Helpdesk - Contact Us

The Great Valley IT Department is dedicating to providing you excellent customer service for your IT needs. Please email [email protected] for any requests you may have related to classroom software set-ups, laptop check-outs, audiovisual requests, lab use, printing, or general PSU IT questions.

You may also contact us via phone at 610-648-3230.

Location:

Penn State Great Valley
Main Building – ground floor
30 E. Swedesford Rd.
Malvern, PA 19355

Help Desk hours:

Monday – Thursday: 9:30 a.m. – 9:30 p.m.
Friday: 9:30 a.m. – 5:00 p.m.
Saturday: By appointment only

*Holiday hours vary. Please call ahead to see if we are open.

For troubleshooting and help desk support, please contact us at:[email protected] or 610-648-3230
For event/audiovisual support, please submit this form:A/V event request form
Check your existing tickets in ServiceNow.