Upcoming Workshops

Upcoming Workshops

Resolving Workplace Conflict

Tuesday, December 12
9:00 a.m. – 3:30 p.m.
$250 (lunch included)

Register online

Contention in the workplace can impact productivity, morale, and turnover. While some disagreements are unavoidable, this workshop will sharpen your communication, problem solving, and listening skills to resolve conflict and improve relationships.

This workshop will help you:

  • Understand the factors which contribute to conflict
  • Identify what style you and others use to deal with these situations.
  • Learn communication skills that will preserve working relationships
  • Develop a plan to deal with a workplace conflict
  • Provide feedback in a constructive manner

Managing Across Generations

Thursday, January 25
9:00 a.m. – 3:30 p.m.
$250 (lunch included)

Register online

For the first time in history, we are seeing five generations with distinct working differences in the workplace at the same time. The workshop examines the generation gaps, solutions for managing relationships, and techniques to make the workplace engaging, inclusive, and positive.

Participants will: 

  • Explore the various generations — traditionalists, baby boomers, Generation Xers, and millennials
  • Discover strategies to effectively work with or lead a multi-generational team
  • Identify the challenges and skills needed for communicating and managing conflict within a diverse workforce
  • Explore various techniques to recognize and reward individuals within a multi-generational office
  • Recognize the strengths each generation offers and how organizations can benefithttp://register.outreach.psu.edu/search/publicCourseSectionDetails.do?method=load&sectionId=14814782