Course Descriptions

Course Descriptions

SYSEN 5606: Lean Six Sigma Theory and Application

This course provides students with an introduction to Lean Six Sigma and the tool sets of teamwork and time management, statistical analysis, elimination of waste, and process management.

Sampling of topics covered:

The magnitude of improvement of progressing from a One Sigma to a Three Sigma to a Six Sigma company will be explained, along with the philosophies of the Lean and Six Sigma gurus such as Deming and Crosby. The path to continuous improvement will be presented by explaining the proven approaches of DMAIC (design, measure, analyze, improve, control) and PDCA (plan, do, check, act), and the five fundamentals of Lean. Various tool sets such as visual management, value stream mapping, Kaizen, and Kanban will be demonstrated to show how to reduce waste. This course is taught in a computer lab where the mathematical concept of variance and its application to statistics is presented in an easy-to-understand format. The calculation of the standard deviation is introduced and tied to the philosophy of Six Sigma with an explanation of the magnitude of improvement each additional Sigma value has on customer satisfaction, quality, business performance, and statistical process control.

Course outline:

1:  Introduction to Lean Six Sigma
2:  Teamwork and Time Management
3:  Elimination of Waste
4:  Introduction to Statistics
5:  Elimination of Waste
6:  Process Management

Prerequisites:
Portions of this course are taught using Microsoft Excel and Mini-Tab in one of our computer classrooms. Students should have a basic understanding of algebra, trigonometry, and mathematics to utilize the functions in Excel and Mini-Tab. This portion of the course is not graded.

SYSEN 5605: Lean Six Sigma for Continuous Improvement

During this course, students will be introduced to the five techniques that will give them the tools to improve safety, increase communications, enhance teamwork, improve morale, increase productivity, and decrease costs--all while adding value to their customer. In addition to the tools presented, the material will offer a cross-functional approach that includes the disciplines of service, research, development, suppliers, manufacturing, marketing/sales, and distribution. This process drives the voice of the customer all the way through the service sector or product development activities into the market place utilizing strategic planning, gap analysis, and benchmarking. Advanced statistics and application of process improvement in the areas of Five S+1 and Quality Function Deployment are also covered. This course will also review the methodology of failure mode and effects analysis (FMEA), which has been an area of great interest to the service industries, technology groups, and  health care sectors. FMEA is a systematic group of activities intended to:

  • Recognize and evaluate the potential failure of a service, product, or process and the effects that failure can cause.
  • Identify actions that could eliminate or reduce the chance of a potential failure occurring.
  • Document the entire process of FMEA.

Course outline: 

  1:  Introduction and Case Study
  2:  Strategic Planning
  3:  Advanced Statistics
  4:  Process Improvement
  5:  Failure Mode Effects Analysis
  6:  Quality Function Deployment

Prerequisites: 
Completion Lean Six Sigma Theory and Application or demonstrated experience with Lean Six Sigma. Portions of this course are taught using Microsoft Excel and Mini-Tab in one of our computer classrooms. Students should have a basic understanding of algebra, trigonometry, and mathematics to utilize the functions in Excel. This portion of the course is not graded.

SYSEN 5625: Lean Six Sigma Customer Driven

This third course centers around the voice of the customer, adding value to the customer base and increasing your business profitability. Students will apply the theories, tools, and techniques of the first two courses through a series of case studies, project interactions, and real-world scenarios. The material will offer a cross-functional approach that includes the disciplines of service, research, development, suppliers, manufacturing, marketing/sales, and distribution.

Course outline:

 1:  Value Driven
  2: Energized Processes
  3: Innovation
  4: Advanced Statistics
  5: New Service or Product Introduction
  6: Business Growth
  7: Course Conclusion

Prerequisites:
Completion of Lean Six Sigma Theory and Application and Lean Six Sigma for Continuous Improvement. Portions of this course are taught using Microsoft Excel and Mini-Tab in one of our computer classrooms. Students should have a basic understanding of algebra, trigonometry, and mathematics to utilize the functions in Excel.